Haven't recieved a response yet to your ticket or email?

First 24 hours

If you haven't received a response from a ticket or email inquiry within 24 hours, please check your SPAM folder to see if NeoLoch's response has been filtered.

NeoLoch's Ticket System

When creating a ticket you'll be supplied with a direct link to the ticket and a ticket number.

Bookmark a Ticket: After creating a ticket, click on the ticket's link on the ticket confirmation page, you can then bookmark the ticket page for easy reference in the future.

Lookup a ticket using ticket number: Click on the "support" link from our home page and then click on "Lookup Existing Ticket", enter the ticket number and click on "View Ticket".

Contacting NeoLoch Directly

Our phone number is 772-318-4333

You can also contact us via Skype: NeoLoch

You can use Skype to call us or send an instant message.